Terms of Service

These Terms of Service govern access to and use of yrrbsandals.com, an e-commerce website that sells womens shoes. By browsing yrrbsandals.com, registering an account, or placing an order, you agree to be bound by every provision stated in this document. If you do not accept these terms, you must stop using yrrbsandals.com immediately. Chun Ming Limited operates yrrbsandals.com and provides all products and services described here.

Eligibility and Account Responsibilities

You must be at least 18 years old and legally capable of entering into binding contracts to place an order on yrrbsandals.com. You agree to provide accurate, current, and complete information during registration and checkout. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. Notify Chun Ming Limited at [email protected] immediately upon discovering unauthorized use of your account.

Orders and Acceptance

Every order placed on yrrbsandals.com constitutes an offer to purchase. Chun Ming Limited accepts an order only after payment authorization succeeds and an order confirmation is issued. Chun Ming Limited may decline or cancel any order because of pricing errors, unavailable sizes, suspected fraud, or inventory discrepancies. If an order is cancelled by Chun Ming Limited, all collected funds are returned in full.

Payment Terms

Full payment must be completed at checkout before an order is dispatched. Accepted payment methods appear at checkout. You confirm that you are authorized to use the payment instrument submitted with your order and that the billing information provided is accurate.

Shipping and Delivery

Chun Ming Limited ships orders to the delivery address supplied at checkout. Delivery timelines vary by destination, carrier, and customs processing. Risk of loss passes to you when the carrier confirms delivery to the submitted address. You must supply a complete and accurate address; Chun Ming Limited is not responsible for failed delivery caused by inaccurate address information.

14-Day No-Reason Refund Policy

You may request a refund for any eligible item within 14 days of receiving your shipment, with no reason required. A refund request must be submitted within 14 days of receipt. The item must be unworn, unwashed, unaltered, and returned with its original packaging and all attached tags intact. You must provide proof of purchase. Final sale items, gift cards, and items damaged through misuse do not qualify for a no-reason refund. To begin a request, email [email protected] with your order number and the items you wish to return. Return shipping costs are paid by the customer unless the item arrived damaged or incorrect. Chun Ming Limited may reduce a refund amount when returned items show signs of wear or are missing components.

Refund Processing Time

Refund processing and arrival of funds to your account takes at least 14 days. This period begins when Chun Ming Limited receives and inspects the returned item. The 14 days covers inspection, approval, and transmission of the refund instruction to your payment provider. Your bank or card issuer may require additional posting time before funds appear in your available balance.

PayPal Refunds

PayPal refunds take at least 14 days from the date Chun Ming Limited approves the refund. Due to local laws in some regions, PayPal refunds may take up to 30 days. Where regional financial regulations require extended settlement or additional compliance review, the refund is completed within 30 days. You agree that refunds issued through PayPal remain subject to the policies and processing timelines of PayPal.

Damaged or Defective Goods

Any claim for damaged or defective items must be submitted within exactly 7 days of receipt. Claims submitted after 7 days from receipt cannot be accepted. Include your order number, photographs of the item, and photographs of the packaging in your message to [email protected]. Verified claims receive a replacement, a repair, or a full refund, selected by Chun Ming Limited. Do not return damaged items before receiving return instructions from Chun Ming Limited.

Intellectual Property

All content published on yrrbsandals.com, comprising text, product photographs, graphics, logos, and source code, is owned by Chun Ming Limited or its licensors. You may not reproduce, distribute, modify, publish, or create derivative works from this content without prior written permission from Chun Ming Limited.

Prohibited Conduct

You agree not to use yrrbsandals.com for unlawful purposes, to resell products commercially without authorization, to submit false order or payment information, to interfere with site security features, or to copy site content for competing commercial use.

Limitation of Liability

To the maximum extent permitted by applicable law, Chun Ming Limited is not liable for indirect, incidental, special, or consequential damages arising from use of yrrbsandals.com. The total liability of Chun Ming Limited for any claim connected to an order is limited to the amount paid for that order.

Governing Law

These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these terms or from use of yrrbsandals.com is subject to the exclusive jurisdiction of the courts of Hong Kong.

Changes to These Terms

Chun Ming Limited may revise these Terms of Service at any time by publishing the revised version on yrrbsandals.com. Continued use of yrrbsandals.com after publication constitutes acceptance of the revised terms.

Contact Information

You may direct all questions about these Terms of Service to Chun Ming Limited at [email protected], by telephone at +852 9211 1137, or by mail at 8/F, Grand City Plaza, 88 Chuen Lung Street, Tsuen Wan.